Returns | Warranty Service
 
REFUND REQUEST
Examples
  • Wrong model ordered
  • Item not compatible with my system.
  • Item not as expected.

Purchased From: Authorized Dealer/Reseller
If you purchased the product through a Micro-Air authorized dealer or 3rd Party Reseller, please contact them directly to return or exchange the item. These items are subject to return, refund, or exchange policy from where the item was purchased.

Purchased From: Micro-Air, LLC
Refund Note: Refunds are not available after 60 days of the purchase date.
  1. 1. Download our PDF Return Form.
  2. 2. Provide detailed information about the return request including your Micro-Air order number. Your order number should be used for the "RMA" number.
  3. 3. Include the return form in the shipment of item/s being returned.
  4. 4. Obtain an appropriate box for shipping the original item back to our location using the address on the form with Attn: Receiving
  5. 5. An automated confirmation email will be sent to you once the item is received.
Warranty Service
We Have You Covered
All Micro-Air items are covered under our Limited Warranty as described on the following Information Page and may be sent to Micro-Air within two (2) years from the date of delivery to the original purchaser of our product. Please follow the steps below to service your product.

To obtain warranty services on your item, please contact our technical support department by submitting a ticket below. Please select “Technical Support Team” when submitting the ticket.

Submit a Support Request